Senior Study Abroad Counselor

🧠 Job Purpose

We are seeking a Senior Study Abroad Counselor who can manage the full end-to-end student journey with confidence and minimal supervision. You will handle student inquiries, provide expert counseling, guide students through applications and visa processing, and build strong relationships with students and their families. You are expected to hit monthly targets and take ownership of your assigned cases professionally.

🎯 Key Responsibilities

• Handle incoming inquiries and convert them into qualified leads

• Provide professional counseling to students regarding study abroad options

• Guide students and parents through the application and admission process

• Assist students with document preparation and ensure timely submissions

• Manage visa counseling and pre-departure guidance

• Follow up with students and maintain strong ongoing communication

• Build trust and long-term relationships with students and families

• Maintain accurate student records and track progress via internal systems

• Collaborate with internal teams to ensure smooth processing and timely delivery

• Contribute to training or mentoring junior team members when needed
  
  

📊 Key Performance Indicators (KPIs)

• 15 student enrollments per month

• 40+ counseling sessions per month

• 100% application accuracy and submission within deadlines

• Follow up on all assigned leads within 48 hours

• Maintain an average student satisfaction score of 8.5/10 or higher
  
  

✅ Qualifications

• Bachelor’s degree or higher (any major)

• Minimum 1–2 years of experience in student counseling, customer service, or a related field

• Strong knowledge of study abroad processes, universities, and visa procedures (especially Thailand, Malaysia, Singapore, UK)

• Excellent communication skills in both Burmese and English (written and spoken)

• Strong time management and organizational skills

• Self-driven, result-oriented, and able to handle multiple cases under pressure

• High emotional intelligence and ability to connect with students

• Familiarity with Google Workspace and CRM tools is a plus
  
  

💼 What We Offer

• A competitive base salary with immediate commission eligibility

• Opportunities to lead or train junior counselors

• Supportive, team-oriented work environment

• Direct access to international university partners

• Structured career growth opportunities to Assistant Manager level

• A mission-driven team focused on helping students transform their future
  
  

📧 To Apply:

Please send your resume and a short paragraph about why you’re the right fit for this position to:

Email: team@elevateasia.net

Phone: 09942994999

Viber: +66832175921

Telegram: @ElevateMM